Prior to starting your bookkeeping project, I must receive a signed work agreement letter. Your agreement letter will detail the exact services I will be providing, your monthly expected bookkeeping fee per hour, and other important information.
You are only charged for the exact number of minutes worked. I don’t round my hours up or down. For my monthly or weekly clients, on or around the 1st and 15th of each month you will be provided an invoice. The invoice will include the total amount of time I have worked during the billing period.
If I incur expenses upon your behalf such as digital storage supplies (jump drives or CDs), postage costs, etc. you are responsible for the costs and they will be detailed in the invoice.
Relationships are the most important asset any business can have – and I value yours! If you feel you have been billed in error, or are dissatisfied with my service in any way, I am committed to resolving it immediately.